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A Guide to the Secrets of Never-Sued Physicians

A Guide to the Secrets of Never-Sued Physicians

CME Certificate Fee: $100.00 (USD) for certificate
4.00 AMA PRA Category 1 Credit(s)TM
Estimated time to complete this activity: 4.00 hours
Author(s): David Lickerman, MD
DISCLOSURE STATEMENT: All author(s), contributor(s), editor(s), and CME Office Reviewer(s) state that they do not have any financial arrangements with commercial interests that could constitute a conflict of interest.
Further Author Information | Further CME Information
Meets Special CME Requirements in: Connecticut, Massachusetts, Michigan, Nevada, Pennsylvania, Rhode Island, Texas     Learn More >>

Course Learning Objectives:

  • Describe the differences between people who become patients and those who choose not to seek medical care.
  • Identify the events that turn patients into plaintiffs.
  • Refrain from using specific physician behaviors that precipitate lawsuits.
  • List the behaviors of never-sued physicians and incorporate them into daily practice.
  • Apply the principles of patient-centered interviewing.
  • Recognize potentially litigious patients and put into practice methods for dealing with them.

Learning Format: Case-based, interactive online course, including mandatory assessment questions (number of questions varies by course or module). Please also read the Technical Requirements.

CME Sponsor: University of Arizona College of Medicine - Tucson
Credit Designation and Accreditation Statements >>
Current Approval Period: September 8, 2015 - September 7, 2017
Original Release Date: January 12, 2007
Most Recent Review by Author: September 8, 2015
Most Recent Review by CME Sponsor: September 8, 2015
Financial Support Received: None
A Guide to the Secrets of Never-Sued Physicians
4.00 AMA PRA Category 1 Credit(s)TM
Current Approval Period: September 8, 2015 - September 7, 2017
Financial Support Received: None

ACCME/AMA PRA Accreditation Statement

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of The University of Arizona College of Medicine - Tucson and Medulogic. The University of Arizona College of Medicine - Tucson is accredited by the ACCME to provide continuing medical education for physicians.

The University of Arizona College of Medicine - Tucson designates this enduring material for a maximum of 4.00 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CME Office Contact Information and CME Disclosure

The University of Arizona College of Medicine - Tucson
Office of Continuing Medical Education

The following University of Arizona College of Medicine - Tucson CME Reviewers, Activity Directors, or Planning Committee Members have no relevant financial relationships with commercial interests that could constitute a conflict of interest with the proposed activity:

Robert Amend, M.Ed.
Randa Kutob, MD

A Guide to the Secrets of Never-Sued Physicians
About the Author

David Lickerman, M.D.

"Secrets of Never-Sued Physicians" was written and developed by David Lickerman, M.D., President of MeduLogic.

David Lickerman, MD is Medical Director of the Emergency Department at St. Joseph's Hospital West in Lake St. Louis, Missouri. He is also a System Medical Officer (SMO) of the Schumacher Group. He was formerly Associate Director of Emergency Medical Services at Christian Hospitals NE-NW in St. Louis, Missouri. His residency training was in Internal Medicine at St. Luke's Hospital-Washington University in St. Louis. His board certifications include Internal Medicine, Emergency Medicine, and Quality Improvement. He has written and lectured nationally on the subjects of risk management, medical quality improvement, and physician-patient communication. Most recently he co-authored a chapter entitled “Emergency Department Risk Management: Promoting quality and safety in a chaotic environment” in the fifth edition of Risk Management Handbook for Health Care Organizations published by the American Society of Healthcare Risk Managers in 2006. Other software programs written by Dr. Lickerman, and published by MeduLogic, include "Clinical Communication and Risk Management Strategies for Emergency Medicine", "Risk Management & the Art of Primary Care", and "The Many Faces of Family Violence." Additional information about these programs is available at

Disclosure: Dr. Lickerman states that he does not have any financial arrangements that could constitute a conflict of interest.

A Guide to the Secrets of Never-Sued Physicians
Ratings (1913 responses)
How would you rate this program overall?
Average Rating: 4.55/5.00
How well were the learning objectives of this program met?
Average Rating: 4.58/5.00
How relevant was the information in this program to your clinical practice?
Average Rating: 4.50/5.00
Likelihood you will make a change in practice behavior based on your participation in this activity.
Average Rating: 4.00/5.00
User Comments
by Wilson Bernales | Aug 5, 2017
Excellent Ethics CME online course
by Steven Kozmary | May 14, 2017
Thank you for providing continuing education on this infrequently addressed but vital part of clinical practice.
by Raymond Oakes | Mar 28, 2017
Very informative and helpful. Corrected many of my false impressions regarding malpractice suit causes. The course provided me with valuable tools to use in successfully dealing with my patients in the clinical setting.
by David Fell | Feb 27, 2017
Overall, I think the majority of physicians, especially surgeons would benefit from this course. The same would be true for medical students.
by leon serchuk | Jan 1, 2017
Thank you for a great course.No comments otherwise.They keep wanting a comment...I have to make a comment...There is no coment.It is a great course.Still not able to get out of travel.comlike the other parties we have there,,,I love these courses......................................................................................................................................... Leon Serchuk,MD
by Timothy Myers | Nov 21, 2016
Done very well.
A Guide to the Secrets of Never-Sued Physicians
This course meets general AMA PRA Category 1 CME Credit(s)TM requirements in states that have a CME requirement.

Based on information from state licensing authorities, this program meets special CME requirements in these states:

Connecticut Risk Management CME
Massachusetts Risk Management CME
Michigan Medical Ethics
Nevada Ethics CME
Pennsylvania Risk Management / Patient Safety CME
Rhode Island Risk Management CME
Texas Medical Ethics / Professional Responsibility CME (all physicians)

View other courses meeting Special State Requirements
A Guide to the Secrets of Never-Sued Physicians
Technical Requirements

This web-based activity is offered online and requires an always-on connection to the Internet (the activity cannot be downloaded). The activity works on PC or Mac computers and most tablet computers. The activity should work with the newer versions of major Internet browsers, including Internet Explorer, Firefox, Google Chrome, and Safari. JavaScript should be enabled in all browsers, and Popups and first party cookies need to be accepted from You should also have the latest, free Adobe Reader installed for reading documents.

For additional information, read the Technical Assistance FAQ.

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