Preventing and Responding to Medical Errors

Outcome Objectives:

As a result of completing this activity, the participant will be better able to:

• Recognize how root causes and other factors contribute to errors and medical adverse events.
• Discern the difference between active and latent causes of medical adverse events.
• Lead and participate in activities that improve patient safety in your health care environment.
• Support the development of a just culture for recognizing and managing errors and adverse events.
• Recognize how errors in medication delivery occur.
• Manage the prompt and open disclosure of a medical error to a patient and their family.
• Monitor local quality indicators, such as infection rates.
• Develop ongoing patient safety improvement efforts based on national standards and guidelines.

Learning Format: Case-based, interactive online course, including mandatory assessment questions (number of questions varies by course or module). Please also read the Technical Requirements.

From 1999 – 2014, he served as a faculty member at the University of Missouri – Columbia School of Medicine. During his time on faculty at University of Missouri, he served in a number of roles including Director of the University of Missouri Health Care Office of Clinical Effectiveness (2002-2008), Chief Medical Officer for University of Missouri Health Care and Senior Associate Dean for Clinical Affairs (2008-2012), and Interim Dean of the School of Medicine (2012-2014).

Dr. Hall has developed several curricular offerings in the areas of quality improvement, patient safety and teamwork in health care. From 2005 to 2008, he served as one of two national physician advisors for Quality and Safety Education for Nurses (a Robert Wood Johnson Initiative). His research interests include analysis of the effectiveness of strategies to improve patient safety within hospitals and investigation of outcomes of quality improvement and patient safety education. Dr. Hall's clinical work is as an internal medicine hospitalist.